توظيف فوري.. شركة اكستنسيا تعلن توفر وظائف في مجال خدمة العملاء برواتب جيده
توظيف فوري.. شركة اكستنسيا تعلن توفر وظائف في مجال خدمة العملاء برواتب جيده
Extensya is looking for a Training and Quality Manager to join our team! 
Candidates can share their CVs at careers@extensya.com by mentioning the title “Training and Quality Manager” in the subject line, or via WhatsApp at 00962791259510.
Requirements:
– Bachelor’s degree in marketing, business administration, or any related discipline.
– 7+ years of previous experience with a stable history in similar roles.
– Experience in contact center management.
– COPC certification is a huge plus.
– Located in Jordan.
– Ability to manage the quality assurance, training, and development performance team within the
operations department.
– Skill in preparing weekly, monthly, and yearly reports to management on the performance of the quality
management system and any need for improvement.
– Track record in designing and executing successful training programs.
– Excellent communication, interpersonal, and leadership skills.
– Ability to plan, multi-task, and manage time effectively.
– Strong report-writing and record-keeping abilities.
– Excellent computer and database skills.
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– Ability to handle changes in the work environment.
